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Terms and conditions

Our terms for cleaning bookings.

Please review these terms with your legal adviser before publishing.

Quotes and prices

Online prices are estimates for properties in standard condition. We confirm a fixed price before booking.

Cancellations

Please give at least 48 hours notice to cancel or move a booking.

Re-clean guarantee

If something is missed, tell us within 72 hours and we will return to re-clean the affected areas free of charge.

Access

You must make sure we can get into the property at the booked time and that water and electricity are available.

Payment

Payment is due on completion unless agreed otherwise in writing.

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