Our story
DusterBunny was started to fix the things people dislike about booking a cleaner: unclear prices, cleaners who do not turn up, and jobs that are rushed. We built a company around fixed prices, vetted and trained cleaners, written checklists and a simple promise: if anything is missed, we come back and fix it.
Our name and our bunny mascot reflect how we work: friendly, quick and thorough. Behind the friendly face is a serious operation, with an online booking system, a customer account for every client and local teams across London.
How we choose and train our cleaners
Every cleaner is interviewed, ID checked and DBS checked before joining. New cleaners train alongside experienced team members on our checklists for each service, from end of tenancy to oven cleaning, and learn which products are safe for which surfaces. We review every job with customer feedback and photo checks, and cleaners who consistently deliver are the ones who get your regular bookings.
What we believe
- Fixed prices: the price agreed is the price you pay.
- Reliability: we turn up when we say we will.
- Care: we treat your home as if it were our own.
- Honesty: if something cannot be fixed, such as a permanent stain, we tell you before we start.
- Fairness: our cleaners are trained, insured and paid properly.
Our services
We provide end of tenancy cleaning, deep cleaning, regular home cleaning, after builders cleaning, carpet and upholstery cleaning, oven cleaning, move-in cleaning, Airbnb and holiday let cleaning, and office and commercial cleaning across Greater London.
Our guarantee
Every clean comes with our 72-hour re-clean guarantee. If you, your landlord or your letting agent are not happy with anything on the agreed checklist, tell us within 72 hours and we will come back and put it right free of charge.
Growing across the UK
We are growing through local franchise partners who share our standards. Each partner runs DusterBunny in their own postcodes, using our booking system, cleaner app and brand. If you would like to run DusterBunny in your area, visit our franchise opportunities page.
What makes us different
Most cleaning companies send whoever is free. We match cleaners to jobs by service and area, so the person cleaning your oven is trained to clean ovens and the team doing your end of tenancy clean knows what inventory clerks check. Regular customers keep the same cleaner wherever possible, because trust grows when you see the same friendly face each week.
We also invest in technology that makes life easier for customers and cleaners. Every customer has an online account to see bookings, pay invoices and message us. Every cleaner has an app with their jobs, checklists and directions, and they upload before and after photos so standards stay high.
Safety and insurance
Every cleaner is covered by our public liability insurance while working in your home. Keys are coded and stored securely, never labelled with your address. Our cleaners follow safe working practices for ladders, chemicals and equipment, and we provide eco-friendly products for homes with children, pets or allergies.
Our commitment to our team
Great cleaning comes from cleaners who are treated well. We train every cleaner, provide equipment and uniforms, plan sensible travel between jobs and pay our team fairly. Happy, well-supported cleaners stay with us longer, which means more consistent cleans for you.
Get in touch
Whether you need a one-off clean, a regular cleaner or a reliable partner for your lettings portfolio, we would love to help. Get an instant price online, or send us a message and our friendly team will reply.
A day in the life of a DusterBunny clean
Before a clean, our team checks your booking notes: access, parking, pets, priorities and anything delicate. On arrival, the cleaner introduces themselves, walks through the property and confirms the checklist. They work top to bottom and room by room, so dust falls onto areas not yet cleaned, and they use colour-coded cloths so kitchen and bathroom cloths never mix.
When the work is done, the cleaner checks each room against the list, takes photos where needed and messages you to say the job is finished. Your invoice arrives by email and in your account, and you can tell us how it went in a couple of taps.
Frequently asked questions
Where is DusterBunny based?
DusterBunny is a London cleaning company with local teams across all 33 London boroughs.
Are your cleaners employed and vetted?
Every cleaner is interviewed, ID checked, DBS checked and trained in-house before cleaning for customers, and every job is insured.
Do you use eco-friendly products?
We can use eco-friendly products on any clean. Just ask when you book, especially if you have children, pets or allergies.
What happens if I am not happy?
Tell us within 72 hours and we will come back and re-clean anything on the checklist free of charge.
Do you work with letting agents and landlords?
Yes. We provide inventory-standard end of tenancy cleans, key collection and monthly invoicing for agents and landlords.
Can I become a DusterBunny franchise partner?
Yes. Visit our franchise opportunities page to find out about running DusterBunny in your area.
