:root{--ink:#0B2150;--ink2:#24386B;--muted:#5E6888;--line:#E6E8F1;--bg:#F6F7FB;--pink:#FF4B77;--pink-d:#E0305C;--pink-l:#FFE8EE;--pink2:#FF7A99;--navy:#0B2150;--navy-l:#E9ECF5;--side:#0B2150;--ok:#1F9D5A;--warn:#E8A317;--bad:#D63B5C;--r:16px;--display:"Fredoka",system-ui,sans-serif}
*{box-sizing:border-box}
body{margin:0;font:15px/1.5 "Figtree",system-ui,-apple-system,sans-serif;color:var(--ink);background:var(--bg);-webkit-font-smoothing:antialiased}
a{color:var(--pink-d)}
h1,h2,h3,h4{font-family:var(--display);font-weight:600;margin:0;letter-spacing:-.01em}
h1{font-size:28px}h3{font-size:18px;margin-bottom:14px}h4{margin:18px 0 8px}
.ico{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;flex:none}
.muted{color:var(--muted)}.small{font-size:13.5px}.center{text-align:center}.strong{font-weight:700;color:var(--ink);text-decoration:none}.strong:hover{color:var(--pink-d)}
.side{position:fixed;inset:0 auto 0 0;width:248px;background:var(--side);color:#C4CBE3;overflow-y:auto;z-index:20;padding:18px 12px 30px}
.brand{display:flex;align-items:center;gap:7px;text-decoration:none;color:#fff;font:600 19px var(--display);padding:4px 8px 18px}
.brand b{color:var(--pink);font-weight:600}.brand em{font-style:normal;font:700 11px "Figtree",system-ui,sans-serif;background:rgba(255,255,255,.12);padding:3px 7px;border-radius:6px;letter-spacing:.06em;margin-left:auto}
.side .grp{font-size:11.5px;text-transform:uppercase;letter-spacing:.1em;color:#7A84A8;padding:16px 12px 6px;font-weight:700}
.side nav a{display:flex;align-items:center;gap:11px;padding:9px 12px;border-radius:11px;color:#C4CBE3;text-decoration:none;font-weight:600;font-size:14.5px;transition:background .15s,color .15s}
.side nav a:hover{background:rgba(255,255,255,.06);color:#fff}
.side nav a.on{background:linear-gradient(135deg,var(--pink),#FF7A99);color:#fff;box-shadow:0 8px 20px -10px rgba(255,75,119,.8)}
.side .count{margin-left:auto;background:var(--pink);color:#fff;font-size:11.5px;border-radius:999px;padding:1px 8px;min-width:22px;text-align:center}
.side nav a.on .count{background:#fff;color:var(--pink-d)}
.main{margin-left:248px;min-height:100vh}
.top{position:sticky;top:0;z-index:10;display:flex;align-items:center;gap:16px;padding:12px 28px;background:rgba(245,246,251,.86);backdrop-filter:blur(10px);border-bottom:1px solid var(--line)}
.menu-btn{display:none;background:#fff;border:1px solid var(--line);border-radius:10px;width:40px;height:40px;place-items:center;cursor:pointer}
.gsearch{flex:1;max-width:520px}.gsearch input{width:100%;background:#fff}
.me{display:flex;align-items:center;gap:10px;margin-left:auto}.me form{margin:0}
.who{display:flex;align-items:center;gap:10px;text-decoration:none;color:var(--ink);font-weight:700;font-size:14px;line-height:1.2}
.who small{display:block;color:var(--muted);font-weight:500;font-size:12px}
.av{width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,var(--pink),#FF8FA8);color:#fff;display:grid;place-items:center;font:600 16px var(--display)}
.content{padding:26px 28px 60px;max-width:1500px}
.page-head{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:20px;flex-wrap:wrap}
.page-head p{margin:4px 0 0}
.head-acts{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.head-acts form{margin:0}
.back{display:inline-block;font-size:13.5px;text-decoration:none;color:var(--muted);font-weight:600;margin-bottom:6px}.back:hover{color:var(--pink-d)}
.card{background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:22px;margin-bottom:18px;box-shadow:0 1px 2px rgba(23,37,80,.04)}
.card.flush{padding:0;overflow:hidden}.card-h{display:flex;justify-content:space-between;align-items:center;padding:18px 20px 4px}.card-h h3{margin:0}.card-h a{font-weight:600;font-size:13.5px;text-decoration:none}
.card.empty{text-align:center;padding:60px}
.btn-s{display:inline-flex;align-items:center;gap:6px;border:0;border-radius:999px;background:var(--pink);color:#fff;font:700 14px "Figtree",system-ui,sans-serif;padding:10px 18px;cursor:pointer;text-decoration:none;white-space:nowrap;transition:background .15s,transform .15s}
.btn-s:hover{background:var(--pink-d)}.btn-s:active{transform:scale(.97)}
.btn-s.ghost{background:#fff;color:var(--ink);border:1px solid var(--line)}.btn-s.ghost:hover{border-color:var(--pink);color:var(--pink-d)}
.btn-s.danger{background:#fff;color:var(--bad);border:1px solid #F3C4CF}.btn-s.danger:hover{background:var(--bad);color:#fff}
.linkish{background:none;border:0;color:var(--bad);cursor:pointer;font:600 13px "Figtree",system-ui,sans-serif;padding:0}
input,select,textarea{font:inherit;font-size:14.5px;color:var(--ink);background:#FAFBFE;border:1.5px solid var(--line);border-radius:11px;padding:10px 12px;width:100%;transition:border-color .15s,box-shadow .15s}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--pink);background:#fff;box-shadow:0 0 0 3px rgba(255,75,119,.14)}
input[type=checkbox]{width:auto;accent-color:var(--pink)}input[type=file]{background:#fff}
textarea.code{font-family:ui-monospace,Menlo,Consolas,monospace;font-size:13px}
input[readonly]{background:#F0F1F6;color:var(--muted)}
label{font-weight:600;font-size:13.5px}
.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px 20px}
.fld{display:flex;flex-direction:column;gap:6px}.fld.wide,.form-grid .wide{grid-column:1/-1}
.help{color:var(--muted);font-size:12.5px;font-weight:400}
.check{display:flex;gap:8px;align-items:center;font-weight:500;font-size:14.5px;cursor:pointer}
.form-foot{display:flex;gap:10px;margin-top:22px;padding-top:18px;border-top:1px solid var(--line)}
.stack{display:flex;flex-direction:column;gap:10px}.stack label{margin-top:4px}
.danger-zone{margin-top:6px}
.img-field{display:flex;gap:14px;align-items:flex-start}.img-field img{width:140px;height:96px;object-fit:cover;border-radius:10px;border:1px solid var(--line)}.img-field>div{flex:1;display:flex;flex-direction:column;gap:8px}
.filters{display:flex;gap:10px;align-items:center;margin-bottom:14px;flex-wrap:wrap}.filters input[type=search]{max-width:340px;background:#fff}.filters select,.filters input[type=date]{width:auto;background:#fff}
.tabs{display:flex;gap:4px;margin-bottom:14px;flex-wrap:wrap;border-bottom:1px solid var(--line)}
.tabs a{padding:9px 14px;text-decoration:none;color:var(--muted);font-weight:600;border-bottom:2.5px solid transparent;margin-bottom:-1px;font-size:14px}
.tabs a b{background:var(--bg);color:var(--ink2);font-size:12px;border-radius:999px;padding:1px 7px;margin-left:4px}
.tabs a.on{color:var(--pink-d);border-bottom-color:var(--pink)}.tabs a.on b{background:var(--pink-l);color:var(--pink-d)}
.tbl{width:100%;border-collapse:collapse}
.tbl th{text-align:left;font-size:12px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-weight:700;padding:12px 16px;border-bottom:1px solid var(--line);background:#FBFBFE;white-space:nowrap}
.tbl td{padding:12px 16px;border-bottom:1px solid var(--line);vertical-align:middle}
.tbl tbody tr:last-child td{border-bottom:0}.tbl tbody tr:hover td{background:#FCFCFF}
.tbl tr.hot td:first-child{box-shadow:inset 3px 0 0 var(--pink)}
.tbl .sub{display:block;color:var(--muted);font-size:12.5px;margin-top:2px}
.tbl .acts{text-align:right;white-space:nowrap}.tbl .acts a{margin-left:12px;font-weight:600;text-decoration:none;font-size:13.5px}
.tbl input{padding:7px 9px}
.badge{display:inline-block;font-size:12px;font-weight:700;padding:3px 10px;border-radius:999px;background:#EEF0F7;color:var(--ink2);white-space:nowrap}
.b-new,.b-pending,.b-unpaid{background:#FFF3DC;color:#9A6400}
.b-contacted,.b-confirmed,.b-sales,.b-rooms{background:#E9ECF5;color:#24386B}
.b-quoted,.b-in_progress,.b-hr,.b-perRoom{background:#FFF1F4;color:#B42C4B}
.b-won,.b-completed,.b-paid,.b-active,.b-approved,.b-ceo{background:#E3F6EC;color:#157A45}
.b-lost,.b-cancelled,.b-void,.b-declined,.b-left{background:#FDE7EC;color:#B42C4B}
.b-admin{background:var(--pink-l);color:var(--pink-d)}
.pager{display:flex;gap:6px;margin-top:10px;flex-wrap:wrap}.pager a{padding:6px 11px;border-radius:9px;background:#fff;border:1px solid var(--line);text-decoration:none;color:var(--ink);font-weight:600}.pager a.on{background:var(--pink);color:#fff;border-color:var(--pink)}
.flash{padding:12px 16px;border-radius:12px;margin-bottom:14px;font-weight:600}.flash.success{background:#E3F6EC;color:#157A45}.flash.error{background:#FDE7EC;color:#B42C4B}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(165px,1fr));gap:14px;margin-bottom:18px}
.kpi{background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:18px 20px;position:relative;overflow:hidden}
.kpi::after{content:"";position:absolute;right:-30px;top:-30px;width:90px;height:90px;border-radius:50%;background:radial-gradient(circle,rgba(255,75,119,.14),rgba(255,75,119,0) 70%)}
.kpi span{display:block;color:var(--muted);font-size:13px;font-weight:600}.kpi strong{display:block;font:600 28px/1.2 var(--display);margin-top:6px}.kpi small{color:var(--muted);font-size:12.5px}.kpi small a{text-decoration:none;font-weight:700}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:18px;align-items:start}.grid2>.card{margin-bottom:0}.grid2.wide-left{grid-template-columns:1.6fr 1fr}.grid2.wide-left>div>.card{margin-bottom:18px}
.chart{width:100%;height:auto}.chart .bar{fill:var(--pink);opacity:.9}.chart .bar:hover{opacity:1}.chart .val{font:700 12px "Figtree",system-ui,sans-serif;fill:var(--ink2)}.chart .lab{font:600 12px "Figtree",system-ui,sans-serif;fill:var(--muted)}
.dl{display:grid;grid-template-columns:130px 1fr;gap:8px 14px;margin:0}.dl dt{color:var(--muted);font-weight:600;font-size:13.5px}.dl dd{margin:0}
.quote{background:#FBF7F9;border-left:3px solid var(--pink);padding:12px 16px;border-radius:0 10px 10px 0;margin-top:14px}
.lines{list-style:none;padding:0;margin:0}.lines li{display:flex;justify-content:space-between;padding:6px 0;border-bottom:1px dashed var(--line)}
.notes{list-style:none;padding:0;margin:16px 0 0}.notes li{padding:12px 0;border-top:1px solid var(--line)}.notes p{margin:0 0 4px}.notes small{color:var(--muted)}
.mail-list{list-style:none;padding:0;margin:0}.mail-list li a{display:block;padding:10px 12px;border-radius:10px;text-decoration:none;color:var(--ink);border-left:3px solid var(--line);margin-bottom:6px;background:#FBFBFE}
.mail-list li.in a{border-left-color:#24386B}.mail-list li.out a{border-left-color:var(--pink)}.mail-list .dir{font-size:11.5px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-weight:700;display:block}.mail-list strong{display:block}.mail-list small{color:var(--muted)}
.inbox{list-style:none;margin:0;padding:0}.inbox li{border-bottom:1px solid var(--line)}.inbox li:last-child{border-bottom:0}.inbox .pad{padding:24px}
.inbox a{display:grid;grid-template-columns:220px 1fr auto;gap:16px;padding:14px 20px;text-decoration:none;color:var(--ink);align-items:center}
.inbox a:hover{background:#FCFCFF}.inbox .who{font-weight:600;display:block}.inbox .who small{display:block;font-weight:500;color:var(--muted)}
.inbox .subj{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.inbox .subj strong{font-weight:500}.inbox .when{color:var(--muted);font-size:13px;white-space:nowrap}
.inbox li.unread a{background:#FFF9FB}.inbox li.unread .who,.inbox li.unread .subj strong{font-weight:800}.inbox li.unread a{box-shadow:inset 3px 0 0 var(--pink)}
.mail-body iframe{width:100%;min-height:560px;border:0;border-radius:10px;background:#fff}.mail-body pre{white-space:pre-wrap;font:inherit;margin:0}
.status-flow{display:flex;flex-wrap:wrap;gap:8px}.status-flow form{margin:0}
.step-btn{border:1.5px solid var(--line);background:#fff;border-radius:999px;padding:8px 14px;font:700 13.5px "Figtree",system-ui,sans-serif;cursor:pointer;color:var(--ink2)}.step-btn:hover{border-color:var(--pink);color:var(--pink-d)}.step-btn.on{background:var(--ink);color:#fff;border-color:var(--ink);cursor:default}
.sched{display:grid;grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:12px}
.day{background:#fff;border:1px solid var(--line);border-radius:14px;padding:12px;min-height:120px}.day.today{border-color:var(--pink);box-shadow:0 0 0 3px rgba(255,75,119,.12)}
.dh{display:flex;justify-content:space-between;margin-bottom:8px}.dh span{color:var(--muted);font-size:12.5px}
.job{display:block;padding:9px 10px;border-radius:10px;background:#F3F5FA;margin-bottom:6px;text-decoration:none;color:var(--ink);border-left:3px solid var(--navy);font-size:13.5px}
.job.unassigned{background:#FFF1F4;border-left-color:var(--bad)}.job b{display:block;font-size:12.5px}.job small{display:block;color:var(--muted)}
.invoice{max-width:860px;padding:40px}.inv-top{display:flex;justify-content:space-between;gap:20px;border-bottom:1px solid var(--line);padding-bottom:22px}
.inv-top h2{font-size:26px}.inv-top h2 b{color:var(--pink);font-weight:600}.inv-meta{text-align:right}.inv-meta h1{font-size:34px;color:var(--pink)}
.inv-to{margin:22px 0}.inv-lines{border:1px solid var(--line);border-radius:12px;overflow:hidden}.inv-lines tfoot td{background:#FBFBFE;font-size:16px}.inv-pay{margin-top:24px;background:#FBF7F9;padding:16px 20px;border-radius:12px}
.toggles{display:flex;flex-direction:column;gap:10px}
code.copy{display:block;background:#F2F3F9;border-radius:10px;padding:10px 12px;font-size:12.5px;word-break:break-all;cursor:copy;user-select:all}
.links{padding-left:18px;margin:0}.links li{margin:6px 0}
.extras-edit td{padding:6px 8px}
.inline-form{display:flex;gap:12px;align-items:center}
.media-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:14px}.media{background:#fff;border:1px solid var(--line);border-radius:14px;padding:10px;display:flex;flex-direction:column;gap:8px}.media img{width:100%;height:130px;object-fit:cover;border-radius:10px}
@media (max-width:1100px){.grid2,.grid2.wide-left{grid-template-columns:1fr}}
@media (max-width:860px){.side{transform:translateX(-100%);transition:transform .25s}.nav-open .side{transform:none;box-shadow:0 0 0 100vmax rgba(10,15,35,.4)}.main{margin-left:0}.menu-btn{display:grid}.gsearch{display:none}.me .btn-s.ghost:first-child{display:none}.content{padding:18px}.form-grid{grid-template-columns:1fr}.inbox a{grid-template-columns:1fr;gap:4px}.tbl{display:block;overflow-x:auto;white-space:nowrap}.who span:not(.av){display:none}}
@media print{.side,.top,.no-print,.flash{display:none!important}.main{margin:0}.content{padding:0}.card{border:0;box-shadow:none}body{background:#fff}}
.panel-tag{display:inline-block;margin:0 10px 8px;padding:6px 12px;border-radius:999px;background:var(--pink);color:#fff;font:700 12px "Figtree",system-ui,sans-serif;letter-spacing:.06em;text-transform:uppercase}
.side nav a.on{background:linear-gradient(135deg,var(--pink),var(--pink2,#FF7A99))}
.switch{display:flex;gap:4px;background:#fff;border:1px solid var(--line);border-radius:999px;padding:4px}
.switch a{padding:6px 12px;border-radius:999px;text-decoration:none;color:var(--muted);font-weight:700;font-size:13px}
.switch a.on{background:var(--pink);color:#fff}
@media (max-width:1200px){.switch{display:none}}
.target{padding:22px 24px}.t-head{display:flex;justify-content:space-between;gap:20px;flex-wrap:wrap;align-items:flex-end}
.t-head strong{display:block;font:600 30px/1.2 var(--display);margin-top:4px}.t-head strong small{font:500 15px "Figtree",system-ui,sans-serif;color:var(--muted)}
.t-side{display:flex;gap:22px;flex-wrap:wrap;font-size:13.5px;color:var(--muted)}.t-side b{display:block;font:600 18px var(--display);color:var(--ink)}
.pos{color:var(--ok)!important}.neg{color:var(--bad)!important}
.bar-track{height:12px;background:var(--pink-l);border-radius:999px;overflow:hidden;margin:16px 0 8px}.bar-track i{display:block;height:100%;background:linear-gradient(90deg,var(--pink),var(--pink2,#FF7A99));border-radius:999px;transition:width 1s}
.pulse{display:inline-block;width:9px;height:9px;border-radius:50%;background:var(--ok);margin-right:8px;box-shadow:0 0 0 0 rgba(31,157,90,.6);animation:pulse 1.6s infinite}
@keyframes pulse{70%{box-shadow:0 0 0 9px rgba(31,157,90,0)}100%{box-shadow:0 0 0 0 rgba(31,157,90,0)}}
.photo-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(110px,1fr));gap:10px;margin-top:14px}.photo-grid .ph{position:relative;display:block;border-radius:10px;overflow:hidden;aspect-ratio:1}.photo-grid img{width:100%;height:100%;object-fit:cover}.photo-grid .badge{position:absolute;left:6px;bottom:6px}
.pad-foot{display:flex;gap:10px;padding:14px 16px;border-top:1px solid var(--line)}.pad-foot select{width:auto}
.sec-t{margin:24px 0 10px}
.job-list{display:grid;gap:10px}
.job-card{display:flex;align-items:center;gap:16px;background:#fff;border:1px solid var(--line);border-radius:16px;padding:16px 18px;text-decoration:none;color:var(--ink);border-left:5px solid var(--pink)}
.job-card.in_progress{border-left-color:var(--ok)}.job-card.completed{border-left-color:#C9CEDF;opacity:.8}
.jc-when{min-width:96px}.jc-when b{display:block;font:600 16px var(--display)}.jc-when span{font-size:13px;color:var(--muted)}
.jc-main{flex:1}.jc-main strong{display:block}.jc-main span{font-size:13.5px;color:var(--muted)}
.live-banner{display:block;background:#E3F6EC;color:#157A45;font-weight:700;padding:14px 18px;border-radius:14px;margin-bottom:16px;text-decoration:none}
.big-actions form{display:flex;flex-direction:column;gap:10px}.big-actions .live{font-weight:700;color:#157A45;margin:0 0 10px}
.btn-big{width:100%;border:0;border-radius:16px;padding:20px;font:700 18px "Figtree",system-ui,sans-serif;color:#fff;cursor:pointer}.btn-big.go{background:#1F9D5A}.btn-big.stop{background:#D63B5C}
.checklist{display:flex;flex-direction:column;gap:4px}.checklist label{display:flex;gap:12px;align-items:flex-start;padding:11px 4px;border-bottom:1px solid var(--line);font-weight:500;font-size:15px;cursor:pointer}
.checklist input{width:22px;height:22px;flex:none;margin-top:1px}.checklist .btn-s{margin-top:12px;align-self:flex-start}
.b-cleaner{background:#FEF3C7;color:#92400E}.b-high{background:#FDE7EC;color:#B42C4B}.b-low{background:#EEF0F7;color:var(--muted)}.b-normal{background:#E9ECF5;color:#24386B}
.b-sent{background:#FFF3DC;color:#9A6400}.b-accepted,.b-done,.b-submitted{background:#E3F6EC;color:#157A45}.b-declined,.b-expired,.b-rejected{background:#FDE7EC;color:#B42C4B}.b-open{background:#FFF3DC;color:#9A6400}.b-resolved{background:#E3F6EC;color:#157A45}
.b-complaint,.b-damage{background:#FDE7EC;color:#B42C4B}.b-reclean{background:#FFF1F4;color:#B42C4B}
.panel-cleaner .content{max-width:900px}
.sig-preview{background:#fff;border:1px dashed var(--line);border-radius:12px;padding:6px 16px 16px}
.sig-preview table{margin-top:10px!important}
.ip-box{background:#FFF8E6;border:1px solid #F5DDA0;border-radius:12px;padding:12px 14px;margin-bottom:14px}.ip-box code{margin:6px 0;font-size:15px;font-weight:700}.ip-box p{margin:6px 0 0}

/* ===================== App shell (all panels) ===================== */
.app-back,.app-logo,.app-title,.tabbar{display:none}
.home-apps{display:grid;grid-template-columns:repeat(auto-fill,minmax(104px,1fr));gap:10px;margin:0 0 18px}
.app-tile{display:flex;flex-direction:column;align-items:center;gap:8px;padding:14px 6px 12px;border-radius:18px;background:#fff;border:1px solid var(--line);text-decoration:none;color:var(--ink);font:600 13px/1.2 "Figtree",system-ui,sans-serif;text-align:center;cursor:pointer;transition:transform .15s,box-shadow .2s,border-color .2s;-webkit-tap-highlight-color:transparent}
.app-tile:hover{border-color:var(--pink-l);box-shadow:0 10px 24px -16px rgba(23,37,80,.45);transform:translateY(-2px)}
.app-tile:active{transform:scale(.95)}
.app-tile.on{border-color:var(--pink)}
.app-ic{position:relative;width:52px;height:52px;border-radius:17px;display:grid;place-items:center;color:#fff;background:linear-gradient(145deg,var(--pink2,var(--pink)),var(--pink-d));box-shadow:0 8px 18px -10px var(--pink-d),inset 0 1px 0 rgba(255,255,255,.35)}
.app-ic .ico{width:25px;height:25px;stroke-width:2}
.app-ic.alt{background:linear-gradient(145deg,#3A4D80,#0B2150)}
.app-ic b,.tabbar .ti b{position:absolute;top:-6px;right:-8px;min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:#E0305C;color:#fff;font:700 11px/20px "Figtree",system-ui,sans-serif;border:2px solid #fff}
.sheet{position:fixed;inset:0;z-index:60;visibility:hidden;pointer-events:none}
.sheet.open{visibility:visible;pointer-events:auto}
.sheet-bg{position:absolute;inset:0;background:rgba(10,15,35,.45);opacity:0;transition:opacity .25s}
.sheet.open .sheet-bg{opacity:1}
.sheet-card{position:absolute;left:50%;bottom:0;width:min(640px,100%);max-height:88vh;overflow-y:auto;background:#F7F8FC;border-radius:26px 26px 0 0;padding:10px 18px calc(22px + env(safe-area-inset-bottom));transform:translate(-50%,100%);transition:transform .32s cubic-bezier(.2,.8,.2,1);box-shadow:0 -20px 60px -20px rgba(10,15,35,.5)}
.sheet.open .sheet-card{transform:translate(-50%,0)}
.sheet-grab{width:44px;height:5px;border-radius:9px;background:#CBD0E0;margin:2px auto 12px}
.sheet-head{display:flex;align-items:center;gap:12px;padding:4px 2px 12px}.sheet-head div{flex:1;line-height:1.2}.sheet-head small{display:block;color:var(--muted)}
.sheet-x{background:#fff;border:1px solid var(--line);border-radius:12px;width:40px;height:40px;display:grid;place-items:center;cursor:pointer}
.sheet-switch{display:flex;gap:6px;background:#fff;border:1px solid var(--line);border-radius:14px;padding:5px;margin-bottom:6px}.sheet-switch a{flex:1;text-align:center;padding:9px 4px;border-radius:10px;text-decoration:none;color:var(--muted);font-weight:700;font-size:13px}.sheet-switch a.on{background:var(--pink);color:#fff}
.sheet-grp{font-size:11.5px;text-transform:uppercase;letter-spacing:.1em;color:var(--muted);font-weight:700;margin:16px 4px 8px}
.app-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:8px}
.app-grid .app-tile{background:transparent;border-color:transparent;padding:8px 2px}.app-grid .app-tile.on{background:#fff;border-color:var(--line)}
.sheet-foot{display:flex;flex-wrap:wrap;gap:10px;margin-top:20px;padding-top:16px;border-top:1px solid var(--line)}.sheet-foot form{margin:0}
.btn-s .ico{width:16px;height:16px}
.b-hq{background:#E9ECF5;color:var(--navy)}.b-fr{background:#FFE8EE;color:#B42C4B}.b-prospect{background:#FFF3DC;color:#9A6400}.b-paused,.b-draft{background:#EEF0F7;color:var(--muted)}.b-terminated{background:#FDE7EC;color:#B42C4B}.b-settled{background:#E3F6EC;color:#157A45}.b-refunded,.b-failed{background:#FDE7EC;color:#B42C4B}
.chips-row{display:flex;flex-wrap:wrap;gap:6px}
.borough-checks{display:grid;grid-template-columns:repeat(auto-fill,minmax(190px,1fr));gap:6px 14px;background:#FAFBFE;border:1.5px solid var(--line);border-radius:12px;padding:12px;max-height:260px;overflow:auto}
.pay-strip{display:flex;justify-content:space-between;gap:20px;flex-wrap:wrap}.pay-strip>div:first-child{flex:1;min-width:240px}.pay-strip code{margin:6px 0}
.inline-form.pad{padding:8px 20px 4px}
.tabs.jump{position:sticky;top:64px;z-index:5;background:var(--bg)}
html{scroll-padding-top:120px}

@media (max-width:860px){
  body.app-shell{background:#F3F4FA;-webkit-tap-highlight-color:transparent}
  .app-shell .side{display:none}
  .app-shell .main{margin-left:0;padding-bottom:calc(80px + env(safe-area-inset-bottom))}
  .app-shell .top{gap:10px;padding:calc(8px + env(safe-area-inset-top)) 14px 8px;min-height:60px;background:rgba(255,255,255,.92);backdrop-filter:saturate(1.6) blur(14px);-webkit-backdrop-filter:saturate(1.6) blur(14px)}
  .app-shell .app-back,.app-shell .app-logo{display:grid;place-items:center;width:40px;height:40px;border-radius:12px;flex:none;color:var(--ink);text-decoration:none}
  .app-shell .app-back{background:#fff;border:1px solid var(--line)}.app-shell .app-back .ico{width:22px;height:22px}
  .app-shell .app-logo img{width:36px;height:36px;border-radius:10px}
  .app-shell .app-title{display:block;flex:1;min-width:0;line-height:1.15}.app-title strong{display:block;font:600 18px var(--display);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.app-title small{color:var(--muted);font-size:12px}
  .app-shell .gsearch,.app-shell .switch,.app-shell .hide-m,.app-shell .hide-app,.app-shell .who-n,.app-shell .menu-btn{display:none!important}
  .app-shell .me{margin-left:0}
  .app-shell .content{padding:14px 14px 20px}
  .app-shell .page-head{margin-bottom:14px}.app-shell .page-head h1{font-size:22px}.app-shell .page-head p.muted{font-size:13.5px}
  .app-shell .head-acts{width:100%}.app-shell .page-head>.btn-s,.app-shell .head-acts .btn-s{flex:1;justify-content:center}
  .tabbar{display:grid;grid-auto-flow:column;grid-auto-columns:1fr;position:fixed;left:0;right:0;bottom:0;z-index:40;background:rgba(255,255,255,.96);backdrop-filter:saturate(1.6) blur(16px);-webkit-backdrop-filter:saturate(1.6) blur(16px);border-top:1px solid var(--line);padding:6px 6px calc(6px + env(safe-area-inset-bottom))}
  .tabbar a,.tabbar button{display:flex;flex-direction:column;align-items:center;gap:3px;padding:4px 2px;background:none;border:0;color:#7A82A0;text-decoration:none;font:600 11px "Figtree",system-ui,sans-serif;cursor:pointer;-webkit-tap-highlight-color:transparent}
  .tabbar .ti{position:relative;display:grid;place-items:center;width:56px;height:32px;border-radius:999px;transition:background .2s}
  .tabbar .ti .ico{width:23px;height:23px}
  .tabbar .on{color:var(--pink-d)}.tabbar .on .ti{background:var(--pink-l)}
  .tabbar .ti b{top:-3px;right:6px}
  .home-apps{grid-template-columns:repeat(4,1fr);gap:6px;background:#fff;border:1px solid var(--line);border-radius:22px;padding:12px 6px}
  .home-apps .app-tile{border:0;background:none;padding:6px 2px;font-size:11.5px}
  .home-apps .app-ic{width:54px;height:54px}
  .kpis{grid-template-columns:1fr 1fr;gap:10px}.kpi{padding:14px}.kpi strong{font-size:23px}
  .card{border-radius:18px;padding:16px}
  .btn-s{min-height:44px;padding:11px 18px}
  input,select,textarea{font-size:16px;min-height:46px}textarea{min-height:90px}input[type=checkbox],input[type=radio]{min-height:0}
  .tabs{flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none;-webkit-overflow-scrolling:touch}.tabs::-webkit-scrollbar{display:none}.tabs a{white-space:nowrap}
  .tabs.jump{top:calc(60px + env(safe-area-inset-top))}
  .filters input[type=search]{max-width:none;flex:1}
  /* tables become tappable list cards */
  .card.flush .tbl:not(.inv-lines){display:block;overflow:visible;white-space:normal}
  .card.flush .tbl:not(.inv-lines) thead{display:none}
  .card.flush .tbl:not(.inv-lines) tbody{display:block}
  .card.flush .tbl:not(.inv-lines) tr{display:flex;flex-wrap:wrap;align-items:center;gap:4px 12px;padding:13px 16px;border-bottom:1px solid var(--line)}
  .card.flush .tbl:not(.inv-lines) tr:last-child{border-bottom:0}
  .card.flush .tbl:not(.inv-lines) td{display:block;border:0;padding:0;font-size:14px}
  .card.flush .tbl:not(.inv-lines) td:first-child{flex:1 1 100%}
  .card.flush .tbl:not(.inv-lines) td.acts{margin-left:auto}
  .card.flush .tbl:not(.inv-lines) td:empty{display:none}
  .dl{grid-template-columns:110px 1fr}
  .invoice{padding:20px}.inv-top{flex-direction:column}.inv-meta{text-align:left}
  .sheet-card{max-height:92vh}
}
@media (min-width:861px){.sheet-card{bottom:50%;border-radius:26px;transform:translate(-50%,60%) scale(.96);opacity:0;transition:transform .25s,opacity .25s}.sheet.open .sheet-card{transform:translate(-50%,50%) scale(1);opacity:1}}
html.is-app .hide-app{display:none!important}

/* ===================== Customer app (/account) ===================== */
.acct-app{background:#FFF6F8;min-height:100vh;-webkit-tap-highlight-color:transparent}
.acct-bar{position:sticky;top:0;z-index:30;display:flex;align-items:center;gap:14px;padding:calc(10px + env(safe-area-inset-top)) max(18px,calc((100vw - 980px)/2)) 10px;background:rgba(255,255,255,.92);backdrop-filter:saturate(1.6) blur(14px);-webkit-backdrop-filter:saturate(1.6) blur(14px);border-bottom:1px solid #F3DCE3}
.acct-logo{display:flex;align-items:center;gap:8px;text-decoration:none;color:var(--ink);font:600 20px var(--display)}.acct-logo img{border-radius:10px}.acct-logo b{color:var(--pink);font-weight:600}
.acct-ic{display:grid;place-items:center;width:40px;height:40px;border-radius:12px;background:#fff;border:1px solid var(--line);color:var(--ink)}.acct-ic .ico{width:22px;height:22px}
.acct-title{flex:1;font:600 18px var(--display);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.acct-top-nav{display:flex;gap:4px}.acct-top-nav a{padding:9px 14px;border-radius:999px;text-decoration:none;color:var(--muted);font-weight:700;font-size:14px}.acct-top-nav a.on{background:var(--pink-l);color:var(--pink-d)}.acct-top-nav b{background:#E0305C;color:#fff;border-radius:999px;padding:0 6px;font-size:11px}
.acct-book{background:var(--pink);color:#fff;text-decoration:none;font-weight:700;padding:10px 16px;border-radius:999px;font-size:14px}
.acct-main{max-width:980px;margin:0 auto;padding:18px 18px 40px}
.acct-tabs{display:none}
.acct-hero p{margin:6px 0 0;color:var(--muted);font-weight:600}.acct-hero h1{font-size:32px;margin:0 0 16px}
.next-card{display:flex;flex-direction:column;gap:6px;padding:20px;border-radius:24px;background:linear-gradient(140deg,#FF6A8E,#E0305C 70%);color:#fff;text-decoration:none;box-shadow:0 22px 40px -22px #E0305C;position:relative;overflow:hidden}
.next-card::after{content:"";position:absolute;right:-40px;top:-40px;width:160px;height:160px;border-radius:50%;background:rgba(255,255,255,.12)}
.next-card .nc-label{font-size:12.5px;text-transform:uppercase;letter-spacing:.08em;opacity:.85;font-weight:700}
.next-card strong{font:600 24px var(--display)}.nc-when{display:flex;gap:8px;align-items:center;font-weight:600}.nc-when .ico{width:18px;height:18px}
.nc-foot{display:flex;gap:10px;align-items:center;margin-top:6px;font-size:13.5px}.nc-foot .badge{background:rgba(255,255,255,.22);color:#fff}
.next-card.empty{background:linear-gradient(140deg,#24386B,#0B2150)}.next-card.empty .acct-btn{align-self:flex-start;margin-top:8px;background:#fff;color:var(--ink)}
.nc-more{margin:8px 4px 0}.nc-more a{font-weight:700;color:var(--pink-d);text-decoration:none}
.pay-banner{display:flex;align-items:center;gap:14px;margin:16px 0 0;padding:14px 16px;border-radius:20px;background:#fff;border:1.5px solid #FBD0DB;text-decoration:none;color:var(--ink)}
.pay-banner strong{display:block;font:600 18px var(--display)}.pay-banner small{color:var(--muted)}.pay-banner>span:nth-child(2){flex:1}.pay-banner.paid{border-color:var(--line)}
.chev-r{transform:rotate(-90deg);width:20px;height:20px;color:var(--muted)}
.acct-apps{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;margin-top:18px;background:#fff;border:1px solid #F3DCE3;border-radius:24px;padding:14px 8px}
.acct-apps .app-tile{border:0;background:none;padding:8px 2px}
.acct-h{font:600 19px var(--display);margin:26px 2px 10px}
.svc-scroll{display:flex;gap:10px;overflow-x:auto;padding:2px 2px 8px;scroll-snap-type:x mandatory;scrollbar-width:none}.svc-scroll::-webkit-scrollbar{display:none}
.svc-mini{flex:0 0 140px;scroll-snap-align:start;display:flex;flex-direction:column;gap:6px;padding:14px;border-radius:20px;background:#fff;border:1px solid #F3DCE3;text-decoration:none;color:var(--ink)}.svc-mini strong{font-size:14.5px}.svc-mini small{color:var(--pink-d);font-weight:700}
.svc-mini .app-ic{width:44px;height:44px;border-radius:14px}.svc-mini .app-ic .ico{width:21px;height:21px}
.acct-trust{display:flex;gap:8px;align-items:center;justify-content:center;color:var(--muted);font-size:13px;margin:26px 0 0;text-align:center}.acct-trust .ico{color:var(--ok)}
.acct-list{display:flex;flex-direction:column;gap:8px}
.acct-row{display:flex;align-items:center;gap:12px;padding:12px 14px;background:#fff;border:1px solid #F3DCE3;border-radius:18px;text-decoration:none;color:var(--ink)}
.acct-row .app-ic{width:44px;height:44px;border-radius:14px;flex:none}.acct-row .app-ic .ico{width:21px;height:21px}
.ar-main{flex:1;min-width:0;text-decoration:none;color:inherit}.ar-main strong{display:block}.ar-main small{display:block;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.acct-empty{background:#fff;border:1px dashed #F3C4D0;border-radius:20px;padding:22px;text-align:center}.acct-empty p{color:var(--muted);margin:0 0 12px}
.acct-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:48px;padding:12px 20px;border-radius:16px;border:0;background:var(--pink);color:#fff;font:700 15px "Figtree",system-ui,sans-serif;text-decoration:none;cursor:pointer}
.acct-btn .ico{width:18px;height:18px}.acct-btn.ghost{background:#fff;color:var(--ink);border:1px solid var(--line)}.acct-btn.danger{background:#fff;color:var(--bad);border:1px solid #F3C4CF;width:100%}
.acct-btn.sm{min-height:38px;padding:8px 16px;border-radius:12px}.acct-btn.wide{width:100%;margin:0 0 14px}
.acct-card{background:#fff;border:1px solid #F3DCE3;border-radius:22px;padding:18px;margin-bottom:14px}
.acct-card.stack{display:flex;flex-direction:column;gap:8px}.acct-card.stack .acct-btn{margin-top:6px}
.acct-big{font-size:26px;margin:0}
.acct-actions{display:flex;flex-direction:column;gap:10px;margin-top:16px}
.track{list-style:none;display:flex;padding:0;margin:18px 0 20px;counter-reset:s}
.track li{flex:1;position:relative;text-align:center;font-size:12px;font-weight:700;color:var(--muted);padding-top:26px}
.track li span{position:absolute;top:0;left:50%;width:18px;height:18px;margin-left:-9px;border-radius:50%;background:#E7E9F2;border:3px solid #fff;box-shadow:0 0 0 2px #E7E9F2;z-index:1}
.track li::before{content:"";position:absolute;top:8px;left:-50%;width:100%;height:3px;background:#E7E9F2}.track li:first-child::before{display:none}
.track li.done{color:var(--pink-d)}.track li.done span{background:var(--pink);box-shadow:0 0 0 2px var(--pink)}.track li.done::before{background:var(--pink)}
.prof{display:flex;align-items:center;gap:14px}.prof small{display:block;color:var(--muted)}.av.big{width:56px;height:56px;font-size:24px}
.chat{display:flex;flex-direction:column;gap:10px;padding-bottom:80px}
.bubble{max-width:82%;padding:12px 14px;border-radius:20px;background:#fff;border:1px solid #F3DCE3}.bubble p{margin:4px 0}.bubble small{color:var(--muted);font-size:11.5px}
.bubble.me{align-self:flex-end;background:var(--pink);color:#fff;border-color:transparent;border-bottom-right-radius:6px}.bubble.me small{color:rgba(255,255,255,.8)}
.bubble.them{align-self:flex-start;border-bottom-left-radius:6px}.b-from{display:block;font-size:11.5px;font-weight:700;color:var(--pink-d)}
.composer{position:sticky;bottom:0;display:flex;gap:8px;align-items:flex-end;padding:10px 0;background:linear-gradient(transparent,#FFF6F8 30%)}
.composer textarea{flex:1;min-height:48px;max-height:140px;border-radius:24px;padding:13px 18px;background:#fff;resize:none}
.acct-send{width:48px;height:48px;border-radius:50%;border:0;background:var(--pink);color:#fff;display:grid;place-items:center;cursor:pointer;flex:none}.acct-send .chev-r{color:#fff}
@media (max-width:760px){
  .acct-top-nav,.acct-book{display:none}
  .acct-main{padding:14px 14px calc(96px + env(safe-area-inset-bottom))}
  .acct-tabs{display:grid;grid-auto-flow:column;grid-auto-columns:1fr;position:fixed;left:0;right:0;bottom:0;z-index:40;background:rgba(255,255,255,.96);backdrop-filter:saturate(1.6) blur(16px);-webkit-backdrop-filter:saturate(1.6) blur(16px);border-top:1px solid #F3DCE3;padding:6px 4px calc(6px + env(safe-area-inset-bottom))}
  .acct-tabs a{display:flex;flex-direction:column;align-items:center;gap:3px;color:#8A8FA8;text-decoration:none;font:600 11px "Figtree",system-ui,sans-serif}
  .acct-tabs .ti{position:relative;display:grid;place-items:center;width:54px;height:32px;border-radius:999px}.acct-tabs .ti .ico{width:23px;height:23px}
  .acct-tabs .on{color:var(--pink-d)}.acct-tabs .on .ti{background:var(--pink-l)}
  .acct-tabs .ti b{position:absolute;top:-4px;right:4px;min-width:18px;height:18px;border-radius:999px;background:#E0305C;color:#fff;font:700 10.5px/18px "Figtree";border:2px solid #fff;padding:0 4px}
  .acct-app input,.acct-app select,.acct-app textarea{font-size:16px}
  .composer{bottom:calc(66px + env(safe-area-inset-bottom))}
  .chat{padding-bottom:20px}
}
.presets{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin-top:10px}
.row-2{display:flex;gap:8px}.row-2 select{flex:1}
.row-acts{display:flex;gap:12px;flex-wrap:wrap;justify-content:flex-end}.row-acts .linkish{color:var(--pink-d)}
.check input[type=checkbox],.check input[type=radio]{width:auto!important;min-height:0;flex:0 0 auto;margin-top:3px}.check{align-items:flex-start}.check>span{flex:1}

/* ===== Brand palette (from the logo): pink #FF4B77 + navy #0B2150, same on every panel ===== */
.side{background:linear-gradient(180deg,#0B2150 0%,#0E275E 100%)}
.side nav a{color:#C9D0E6}.side nav a:hover{background:rgba(255,255,255,.06);color:#fff}
.side .grp{color:#8D98BD}
.side .panel-tag{background:rgba(255,75,119,.16);color:#FF8FA8;border:1px solid rgba(255,75,119,.35)}
.switch a.on,.sheet-switch a.on{background:var(--navy)!important;color:#fff!important}
.tabbar a.on,.tabbar button.on{color:var(--pink-d)}
.kpi::after,.kpi::before{opacity:.55}
.btn-s.ghost:hover{border-color:var(--pink);color:var(--pink-d)}
a.strong:hover{color:var(--pink-d)}
/* Franchise payments, bank details and pop-up */
.form-grid .two,.two{display:grid;grid-template-columns:1fr 1fr;gap:12px}
@media(max-width:640px){.form-grid .two,.two{grid-template-columns:1fr}}
.bank-dl{display:grid;grid-template-columns:max-content 1fr;gap:6px 16px;margin:8px 0 0}
.bank-dl dt{color:#6B7390;font-size:13.5px}
.bank-dl dd{margin:0;font-weight:600;color:#0B2150}
.bank-dl dd.full{grid-column:1/-1;font-weight:500}
.copy-btn{margin-left:6px;border:1px solid #F3C9D5;background:#fff;color:#E0305C;border-radius:999px;padding:2px 10px;font-size:12px;font-weight:600;cursor:pointer}
.copy-btn.done{background:#FFE8EE}
.inv-issuer{font-size:13px;color:#6B7390;margin-top:6px}
.bank-modal{position:fixed;inset:0;background:rgba(11,33,80,.45);display:none;align-items:center;justify-content:center;padding:16px;z-index:200}
.bank-modal.open{display:flex}
.bank-modal .box{background:#fff;border-radius:18px;max-width:440px;width:100%;padding:22px;box-shadow:0 20px 60px rgba(11,33,80,.3)}
.bank-modal h3{margin:0 0 4px}
.bank-modal .x{float:right;border:0;background:none;font-size:22px;cursor:pointer;color:#6B7390}
@media print{.bank-modal,.copy-btn{display:none!important}}
/* Booked by, payment panel */
.b-online{background:#FFE8EE;color:#B42C4B}.b-staff{background:#E9ECF5;color:#0B2150}
.by-strip{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin:0 0 12px}
.by-chip{background:#fff;border:1px solid #EADDE3;border-radius:999px;padding:5px 12px;font-size:13px}
.by-chip.on{border-color:#FF4B77;background:#FFF5F8}
.paygrid{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.paygrid div{background:#FBF7F9;border-radius:12px;padding:10px 14px}
.paygrid span{display:block;font-size:12.5px;color:#6B7390}
.paygrid strong{font-size:18px}.paygrid .owed{color:#E0305C}.paygrid .ok{color:#157A45}
.btn-stripe{display:inline-flex;gap:8px;align-items:center;background:#635BFF;border-color:#635BFF;color:#fff}
.btn-stripe .ico{width:18px;height:18px}
.paylink-row{display:flex;gap:8px;align-items:center;margin-top:10px}.paylink-row code{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.bulk-bar{display:flex;align-items:center;justify-content:space-between;gap:12px;margin:0 0 10px}
.badge.rag-green{background:#E3F6EC;color:#11663D}.badge.rag-amber{background:#FFF3D6;color:#8A5A00}.badge.rag-red{background:#FDE4E4;color:#A11B1B}
.btn-big.ghost{background:#fff;color:var(--ink,#1d2340);border:2px solid var(--line,#dfe2ec);margin-bottom:10px;font-size:16px;padding:16px}
.acct-change{display:flex;flex-direction:column;gap:12px}.acct-change details summary{cursor:pointer;padding:6px 0;list-style:none}.acct-change details summary::before{content:"\203A";display:inline-block;margin-right:8px;transition:transform .2s}.acct-change details[open] summary::before{transform:rotate(90deg)}
.acct-move{display:flex;flex-direction:column;gap:10px;margin-top:10px}.acct-move select{min-height:48px;border-radius:14px;border:1px solid var(--line);padding:0 12px;font:inherit;background:#fff}
.acct-repeat{display:flex;flex-direction:column;gap:8px}.acct-repeat strong{display:flex;align-items:center;gap:8px}.acct-repeat .ico{width:18px;height:18px;color:var(--pink)}
.ob-item{margin:0}.ob-tick{display:flex;align-items:center;gap:10px;width:100%;padding:9px 4px;border:0;background:none;text-align:left;font:inherit;color:inherit;cursor:pointer;border-bottom:1px solid #F0F1F6}
.ob-tick>span{flex:0 0 24px;height:24px;border-radius:8px;border:2px solid #D5D9E6;display:grid;place-items:center;font-weight:800;color:#fff;font-size:14px}
.ob-tick.on>span{background:#1F9D5A;border-color:#1F9D5A}td .ob-tick{border:0;width:auto}
.manual h3{margin:22px 0 6px}.manual h3:first-child{margin-top:0}.manual p{line-height:1.6}.manual .li{margin:2px 0 2px 8px}